Black Hammer - Men's Insoles Memory Foam

We offer delivery direct to your door free on orders over £35 and next working day delivery from as little as £5.99 *15:30 Weekday cut off time. Neither of these services include free returns.

Q. When Will My Order Be Dispatched?
We will always try to dispatch all orders the same working day. However, it depends on the courier service you choose and the collection time we have in place with that courier. You will recieve e mail updates that will let you know once your item has been dispatched.

Q. Do You Offer International Shipping?
Yes, we keep stock in most EU countries and ship all over the world

Q. Will All My Items Be Shipped In ONE Delivery?
Yes, all items will be sent out together.

Q. Are There Any Restocking Fees?
We do not charge restocking fees if orders are returned in unused condition and within 45 days.

Q. What If I Want To Return My Order?
If you are unhappy with your order for whatever reason, your more than welcome to return the item unused within 45 days of purchasing provided the items are unworn. We will give a full refund upon receiving the goods back. Please note we cannot refund your postage costs and will not accept returns of items that have clearly been worn.

Q. Where do I return my order?
The returns address is below. Please make sure to include the following with your return:

• Order ID/Number
• Date of Order
• Reason for return

This will allow us to link the returned goods to your original purchase. The address to send your returned items to is:

Black Hammer Returns
MCF Unit B1 Graylaw Industrial Estate
Wareing Road
LIVERPOOL
L9 7AU

All returns are fully inspected before refund or different size replacement are issues.